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Free Training


Developing Comprehensive Training for Your Customer-Centric Office

calendar-mini-icon Tuesday, October 3 at 11:00 a.m. CDT

Duration: 60 minutes

Quality customer service is critical to your organization. Do you know how to train your team to provide a customer-centric approach? A solid training program can empower your staff to engage with customers, solve problems proactively, and improve results. During this session, we’ll share how to build and implement a customer-centric training program in your office.

Specific topics covered:

  • A customer-centric approach to service
  • Design and implementation of an effective training program
  • Attitudes and behaviors for continuous improvement