Free Training

SS Stumbling blocks

elevating your customer service beyond compare

calendar-mini-icon Thursday, July 9 at 11:00 a.m. CDT

Duration: 60 minutes

Good customer service has become the expectation in higher education. It’s the minimum of what students want from their school. They want more than a friendly face. Many expect to have their needs met through a wide variety of ways—and those needs extend beyond the classroom and into all areas of the institution. You can elevate the level of service you provide by establishing a solid customer feedback system and setting high standards for all staff to meet. Join us to learn what it means to have service beyond compare.       

Specific topics covered:

  • The transformation of customer service
  • Ways to obtain customer feedback
  • Disney’s customer service standards