Knowledge Center with Student Loan Success Center Communication Resources

Student Loan Counseling Support for [Company Name] Employees (and their Families)

[Company Name] has always believed in providing valuable employee benefits to improve the wellbeing of our employees. It’s why we’ve added student loan counseling by Ascendium to our benefits package. It’s free for employees and their families.

• Knowledge Center offers online financial education, a comprehensive library of topics to help instill confidence in maneuvering life’s decisions.
• Student Loan Success Center™ provides one-to-one personalized counseling to help borrowers successfully maneuver through the complex world of federal student loans.

What Topics are Covered?

• Knowledge Center provides the right information at the right time. From college access to completion, navigating student loans and developing financial skills — all topics are tackled with ease. Subject matter experts, who are specialists in their respective fields, develop and present the videos and tools that are divided into three main categories: higher education achievement, financial wellness and professional development.
• The Savi tool is included with Knowledge Center and identifies repayment options for borrowers, with a focus on savings and forgiveness. It detects eligibility for more than 150 programs (including Public Service Loan Forgiveness (PSLF)) to help you make an informed choice.
• Student Loan Success Center counselors have vast experience in federal student loan topics like income-driven and other repayment plans, deferment and forbearance, PSLF, Teacher Loan Forgiveness, loan consolidation, preventing delinquency and default, default rehabilitation and more!

How Do You Access Support?

• [Company Name’s] custom and secure Knowledge Center URL for our employees and family members is [Company Name]  KnowledgeCenter.org. Simply create an account and get started.
• Student Loan Success Center counselors can be reached Monday - Friday from 8:00 a.m. to 4:30 p.m. CST through their toll-free number at 833-619-1286 or email at SuccessCenter@ascendiumeducation.org.

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Subject:

Introducing our new student loan repayment support program

Body:

Dear [First Name],

We’re excited to tell you about a new program we’re offering. It’s designed to provide employees with financial wellness and student loan repayment support, and it’s provided at no cost to you.

[Company Name] has partnered with Ascendium, a leader in student loan repayment support, to provide the following services.

• Student Loan Success Center™. This inbound hotline is open to our employees with student loan repayment questions. A team of knowledgeable Success Coaches are available through a toll-free phone number or by email. They can provide guidance on various repayment plans, share helpful resources and even be an advocate on calls with your loan servicer. They will tailor conversations to your unique situation.
• Knowledge Center. This online financial education platform delivers a comprehensive span of topics for you and your family, presented by specialists in their fields. Whether you want to better understand college financing options or improve financial skills, these engaging videos and interactive tools can help you reach your full potential.
• The Savi tool is included with Knowledge Center and identifies repayment options for borrowers, with a focus on savings and forgiveness. It detects eligibility for more than 150 programs (including Public Service Loan Forgiveness) to help you make an informed choice.

Ascendium has empowered millions of people to succeed in managing their student loans and reaching their financial goals. They’re excited to partner with us to help you, too.

Ready to learn more?

• Reach out for student loan repayment support.
  (833) 619-1286
  Mon-Fri, 8 am to 4:30 pm CST
  SuccessCenter@ascendiumeducation.org

• Create your free account today at [CompanyName].KnowledgeCenter.org.

Sincerely,

[Signature]

Subject:

Reminder — free, confidential student loan repayment support is available

Body:

Dear [First Name],

Have you checked out the new program we’re offering. It’s designed to provide employees with financial wellness and student loan repayment support, and it’s provided at no cost to you.

[Company Name] has partnered with Ascendium, a leader in student loan repayment support, to provide the following services.

• Student Loan Success Center™. This inbound hotline is open to our employees with student loan repayment questions. A team of knowledgeable Success Coaches are available through a toll-free phone number or by email. They can provide guidance on various repayment plans, share helpful resources, and even be an advocate on calls with your loan servicer. They will tailor conversations to your unique situation.
• Knowledge Center. This online financial education platform delivers a comprehensive span of topics for you and your family, presented by specialists in their fields. Whether you want to better understand college financing options or improve financial skills, these engaging videos and interactive tools can help you reach your full potential.
• The Savi tool is included with Knowledge Center and identifies repayment options for borrowers, with a focus on savings and forgiveness. It detects eligibility for more than 150 programs (including Public Service Loan Forgiveness) to help you make an informed choice.

Ascendium has empowered millions of people to succeed in managing their student loans and reaching financial goals. They’re excited to partner with us to help you, too.

Ready to learn more?

• Reach out for student loan repayment support.
  (833) 619-1286
  Mon-Fri, 8 am to 4:30 pm CST
  SuccessCenter@ascendiumeducation.org

• Create your free account today at [CompanyName].KnowledgeCenter.org.

Sincerely,

[Signature]

Subject:

Introducing our student loan repayment support program

Body:

Dear [First Name],

One of the great things about working at [Company Name] is our employee benefit that provides financial wellness opportunities and student loan repayment support, at no cost to you.

[Company Name] has partnered with Ascendium, a leader in student loan repayment support, to provide the following services.

• Student Loan Success Center™. This inbound hotline is open to our employees with student loan repayment questions. A team of knowledgeable Success Coaches are available through a toll-free phone number or by email. They can provide guidance on various repayment plans, share helpful resources and even be an advocate on calls with your loan servicer. They will tailor conversations to your unique situation.
• Knowledge Center. This online financial education platform delivers a comprehensive span of topics for you and your family, presented by specialists in their fields. Whether you want to better understand college financing options or improve financial skills, these engaging videos and interactive tools can help you reach your full potential. 
• The Savi tool is included with Knowledge Center and identifies repayment options for borrowers, with a focus on savings and forgiveness. It detects eligibility for more than 150 programs (including Public Service Loan Forgiveness) to help you make an informed choice.

Ascendium has empowered millions of people to succeed in managing their student loans and reaching their financial goals. They’re excited to partner with us to help you, too.

Ready to learn more?

• Reach out for student loan repayment support.
  (833) 619-1286
  Mon-Fri, 8 am to 4:30 pm CST
  SuccessCenter@ascendiumeducation.org

• Create your free account today at [CompanyName].KnowledgeCenter.org.

Sincerely,

[Signature]

Minimize Your Monthly Student Loan Payment Amount

[Company Name] has always believed in providing valuable employee benefits to improve the wellbeing of our employees. It’s why we’ve added student loan counseling by Ascendium to our benefits package. It’s free for employees and their families, and now is the perfect time to use this valuable service.

• Knowledge Center offers online financial education, a comprehensive library of topics to help instill confidence in maneuvering life’s decisions.
• Student Loan Success Center™ provides one-to-one personalized counseling to help borrowers successfully maneuver through the complex world of federal student loans.

What Topics are Covered?

• Knowledge Center offers online financial education, a comprehensive library of topics to help instill confidence in maneuvering life’s decisions. 
• The Savi tool is included with Knowledge Center and identifies repayment options for borrowers, with a focus on savings and forgiveness. It detects eligibility for more than 150 programs (including Public Service Loan Forgiveness (PSLF)) to help you make an informed choice.
  
• Student Loan Success Center counselors have vast experience in federal student loan topics like income-driven and other repayment plans, deferment and forbearance, PSLF, Teacher Loan Forgiveness, loan consolidation, preventing delinquency and default, default rehabilitation and more!

How Do You Access Support?

• [Company Name’s] custom and secure Knowledge Center URL for our employees and family members is [Company Name] KnowledgeCenter.org. Simply create an account and get started.
• Student Loan Success Center counselors can be reached Monday-Friday from 8:00 a.m.-4:30 p.m. CT through their toll-free number at 833-619-1286 or email at SuccessCenter@ascendiumeducation.org.

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Minimize Your Monthly Student Loan Payment Amount

Dear [First Name],

[Company Name] has partnered with Ascendium, a leader in student loan repayment support, to provide the following services.

• Student Loan Success Center™.This inbound hotline is open to our employees with student loan repayment questions. A team of knowledgeable Success Coaches are available through a toll-free phone number or by email. They can provide guidance on various repayment plans, share helpful resources and even be an advocate on calls with your loan servicer. They will tailor conversations to your unique situation.
• Knowledge Center.This online financial education platform delivers a comprehensive span of topics for you and your family, presented by specialists in their fields. Whether you want to better understand college financing options or improve financial skills, these engaging videos and interactive tools can help you reach your full potential. 
• The Savi tool is included with Knowledge Center and identifies repayment options for borrowers, with a focus on savings and forgiveness. It detects eligibility for more than 150 programs (including Public Service Loan Forgiveness) to help you make an informed choice.

Ascendium has empowered millions of people to succeed in managing their student loans and reaching their financial goals. They’re excited to partner with us to help you, too.

Ready to learn more?

• Reach out for student loan repayment support.
  (833) 619-1286
  Monday-Friday from 8:00 a.m.-4:30 p.m. CT
  SuccessCenter@ascendiumeducation.org
• Create your free account today at [CompanyName].KnowledgeCenter.org.

Sincerely,

[Signature]

Headline

Investing in your wellbeing

Body

Hi <Employee Name>,

<Employee Name> offers access to Knowledge Center, a tool that can help empower you with financial wellness. In addition to the great resources on Knowledge Center, we know taking care of oneself is the key to a good life balance. Attached is a flyer about personal investment and tips to help you invest in yourself.

Create your free account today at [CompanyName].KnowledgeCenter.org and use the Savi tool to detect eligibility for lower monthly student loan payments and forgiveness.

The Knowledge Center is a great resource to brush up on skills. Short videos, quick reads, and worksheets can help you achieve unlimited potential in financial literacy.

Create your free account today at [CompanyName].KnowledgeCenter.org and use the Savi tool to detect eligibility for lower monthly student loan payments and forgiveness.

Headline

Get Free, Trustworthy Student Loan Repayment and Financial Wellness Support

Copy

Financial concerns can take over your life and keep you from achieving your goals. Whether you’re navigating the complexities of student loan repayment or just trying to get your finances on track, Ascendium provides free and reliable support that’s empowered millions of people just like you to take control of their finances.

Here's how they can help you!

• Student loan repayment.
• Income Driven Repayment plans.
• Student loan forgiveness programs.
• Public Service Loan Forgiveness (PSLF).
• Student loan default rehabilitation.
• Loan consolidation.
• Federal student loan benefits lost in refinancing.
  
  
• Financial wellness.
• Learn how to pay for college.
• Strengthen academic achievement.
• Receive money management insight.
• Get student loan guidance.
• Develop professional skills.

Ready to ease the stress of your financial concerns?

• Reach out for student loan repayment support.
  (833) 619-1286
  Mon-Fri, 8 am to 4:30 pm CST
  SuccessCenter@ascendiumeducation.org
• Create your free account today at [CompanyName].KnowledgeCenter.org and use the Savi tool to detect eligibility for lower monthly payments and forgiveness.

Headline

Get Free, Trustworthy Student Loan Repayment and Financial Wellness Support

Copy

Don’t let financial concerns take over your life and keep you from achieving your goals. Whether you’re navigating the complexities of student loan repayment or just trying to get your finances on track, Ascendium provides free and reliable support that’s empowered millions of people just like you to take control of their finances.

• Reach out for student loan repayment support.
  (833) 619-1286
  Mon-Fri, 8 am to 4:30 pm CST
  SuccessCenter@ascendiumeducation.org
• Create your free account today at [CompanyName].KnowledgeCenter.org and use the Savi tool to detect eligibility for lower monthly payments and forgiveness.

Public Service Loan Forgiveness Basics

The Public Service Loan Forgiveness (PSLF) program offers student loan forgiveness for Direct loan borrowers who work full-time in public service jobs and have a remaining balance after 10 years.

What is a qualifying organization?

• Government organizations (federal, state, local, or tribal).
• Nonprofit, tax-exempt 501(c)(3) organizations.
• Not-for-profit organizations that are not tax-exempt but still provide specific public services. 

What are qualifying payments?

• Payments must be made after Oct. 1, 2007.
• Payments must be made under a qualifying repayment plan.
• Partial payments must add up to the required monthly payment amount when combined.
• When you are in one of the accepted types of deferments or forbearance at any time during that qualifying payment month.

What are the qualifying repayment plans?

• 10-Year Standard. Past payments made under this plan can count, but borrowers need to move to one of the following Income-Driven Repayment (IDR) plans prior to reaching the 10-year mark.
  
  • Revised Pay As You Earn (REPAYE). This plan was replaced by SAVE in 2023, but past payments made under this plan count.
  • Income Contingent Repayment (ICR). This plan will not be available for most borrowers starting sometime in 2024, but past payments made under this plan count.
  • Pay As You Earn (PAYE). This plan will not be available for all borrowers starting sometime in 2024, but past payments made under this plan count. And borrowers already enrolled in PAYE before it sunsets will be allowed to remain in it.
  • Income Based Repayment (IBR).
  • Saving on A Valuable Education (SAVE).

What loans are eligible?

Direct loans are eligible for PSLF. This includes Direct Subsidized, Direct Unsubsidized, Direct PLUS and Direct Consolidation held by the U.S. Department of Education. Loans such as Federal Family Education Loan (FFEL) Program Subsidized, FFEL Unsubsidized, FFEL Consolidation, FFEL PLUS and Perkins loans may become eligible if consolidated into a Direct Consolidation loan.

What circumstances can affect my eligibility for PSLF?

Borrowers with a high debt-to-income ratio are the best candidates to receive loan forgiveness under PSLF. To receive forgiveness, you must have a remaining balance after making 120 qualifying payments on your eligible loans. Generally speaking, you will only have a remaining balance after 120 payments if you have made reduced payments during some or all of the repayment term. This means that you must have made payments under an IDR plan at some point during the term.

How do I apply for PSLF?

Complete the PSLF application online using the Federal Student Aid (FSA) PSLF Help Tool at studentaid.gov/pslf.

Where can I find more information?

Federal Student Aid or contact SuccessCenter@ascendiumeducation.org.