About Us
The path to postsecondary completion and achieving big dreams is made easier with Attigo®. Our nationally recognized persistence and completion curriculum, student debt letter, default management counseling, and training for higher education professionals take student success initiatives to new heights.
Attigo is provided by Ascendium Education Solutions® who, for more than 50 years, has made postsecondary education a reality for millions of people. We’re a nonprofit and the nation’s largest student loan guarantor, a provider of student success tools, and a philanthropy whose mission is to elevate opportunities and outcomes for learners from low-income backgrounds. We believe in the boundless power of education and support big dreams.
Leadership Team
Beth Erickson
Vice President, Repayment Solutions
Beth began her career at Ascendium in 1993 and has been a champion for schools and their students ever since. She's led the implementation and creation of strategic processes, system improvements, a comprehensive compliance management system, an industry-wide common data file exchange process, and Great Lakes’ VFA with the Department of Education. Most recently, Beth is the driving force in taking Attigo solutions nationwide through her "no student left behind" leadership of the sales, product support and operations teams. She also manages guarantor services that include the day-to-day operations of delinquency prevention and default rehabilitation call centers supporting a $44 billion student loan portfolio.
Roger Eldridge
National Sales Director
As National Sales Director, Roger leads Attigo’s team of mission-driven sales representatives. He uses marketplace insight and customer feedback to make sure each Attigo solution is meeting the needs and expectations of our higher education partners. Roger’s keen business sense, experience as a compliance auditor, and more than 20-year tenure with Ascendium make him a powerful and deeply knowledgeable industry leader.
From Coast to coast, we've got you covered
Our knowledgeable sales and support team has decades of higher education partnership experience.
Attigo Customer Support
(844) 649-2923
product_support@ascendiumeducation.org
West Region
Michael Doman
Regional Sales Director
AK, CA, HI, ND, OR, SD, UT, WA
(888) 724-0557
Mike’s self-starting ways are a good match for his role in locating new clients and establishing those relationships. A recognized leader and multi-winner of salesperson of the year, he draws on his decades of experience to ensure his region is properly Attigo-ized. After a few years in a financial aid office, Mike joined Ascendium in 2001 and never looked back.
jeff Recker
Regional Marketing Director
AZ, CA, CO, ID, KS, MT, NE, NV, WY
(970) 210-9384
Jeff brings more than 27 years of balanced experience in student financing to the Ascendium team, including lending and default aversion expertise. He has dedicated his career to working with higher education institutions by helping their students to navigate the financial challenges of attending college.
Shannon Chamberlain
Strategic Account Manager
West Region
(952) 207-5251
Shannon joined Ascendium in 2001 and has shared her customer service expertise ever since. She loves onboarding with clients because it gives her a chance to get to know them while providing a solid foundation for all things Attigo. After onboarding, customers know that Shannon is there to support them.
Central Region
Debbie Murphy
Regional Sales Director
AR, IA, IL, KY, LA, MI, TN, WI
(800) 491-8210
Debbie’s lengthy tenure in the higher education industry makes her a wonderful resource for customers. She prides herself on being able to listen to and understand the needs of clients. She has the insight and experience to answer questions, navigate implementation processes, and deliver the power of Attigo’s student success solutions. Debbie started at Ascendium in 1991 and has held leadership positions throughout the organization, each allowing her passion to help shine bright.
Carol Swenson
Regional Marketing Director
IN, MN, MO, NM, OH, OK, TX, WV
(888) 683-9777
Carol joined Ascendium in 2002 after a lengthy tenure as a Financial Aid Director in Minnesota. Her decades of leadership and experience are a solid framework for understanding the higher education industry, nurturing her client relationships, and advocating for Attigo’s student success solutions. A testament to her leadership and team-player ways, Carol is active in many financial aid associations and is a respected presenter at conferences.
Cathy Moore
Strategic Account Manager
Midwest
(952) 207-5257
Cathy is an expert that ensures her clients receive the quality onboarding and product support they deserve. The relationships she’s fostered through her work in the higher education industry since 1991 are a testament to her knowing how to get the job done and keep things running smoothly.
East Region
Patrick ziegler
Regional Sales Director
CT, DC, DE, MA, MD, ME, NH, NJ, NY, PA, RI, VT
(518) 650-5970
Patrick brings diverse experience in both academia and higher education finance to his role with Ascendium. He draws on a wealth of experience in financial aid administration, student loan servicing, product development and policy analysis to help Attigo customers find the solution(s) that meet their specific needs.
Becky Davis
Regional Marketing Director
AL, FL, GA, MS, NC, SC, VA, PR
(877) 215-7693
Becky’s experience in higher education began in 1990 in a variety of financial aid offices, including a four-year public institution, a private university, and a community college. This diversity makes her uniquely qualified to understand customers' challenges, empathize, and overcome them with the best solutions to optimize success. Becky is dedicated to customer service. She joined Ascendium in 2008 and admires the organization’s commitment to higher education.
Chris Rake
Strategic Account Manager
East Region
(608) 733-2561
Chris began his journey with Ascendium in 2014, and since then has been dedicated to providing top notch customer service. His various roles throughout the company have made him very versatile in his industry knowledge. Chris is an experienced support rep serving our east region schools and is always willing to go above and beyond for our customers.
