About Us
The path to postsecondary completion and achieving big dreams is made easier with Attigo®. Our nationally recognized persistence and completion curriculum, student debt letter, default management counseling, and training for higher education professionals take student success initiatives to new heights.
Attigo is provided by Ascendium Education Solutions® who, for more than 50 years, has made postsecondary education a reality for millions of people. We’re a nonprofit and the nation’s largest student loan guarantor, a provider of student success tools, and a philanthropy whose mission is to elevate opportunities and outcomes for learners from low-income backgrounds. We believe in the boundless power of education and support big dreams.
Leadership Team
Beth Erickson
Vice President, Repayment Solutions
Beth began her career at Ascendium in 1993 and has been a champion for schools and their students ever since. She's led the implementation and creation of strategic processes, system improvements, a comprehensive compliance management system, an industry-wide common data file exchange process, and Great Lakes’ VFA with the Department of Education. Most recently, Beth is the driving force in taking Attigo solutions nationwide through her "no student left behind" leadership of the sales, product support and operations teams. She also manages guarantor services that include the day-to-day operations of delinquency prevention and default rehabilitation call centers supporting a $44 billion student loan portfolio.
Roger Eldridge
National Sales Director
As National Sales Director, Roger leads Attigo’s team of mission-driven sales representatives. He uses marketplace insight and customer feedback to make sure each Attigo solution is meeting the needs and expectations of our higher education partners. Roger’s keen business sense, experience as a compliance auditor, and more than 20-year tenure with Ascendium make him a powerful and deeply knowledgeable industry leader.
From Coast to coast, we've got you covered
Our knowledgeable sales and support team has decades of higher education partnership experience.
Attigo Customer Support
(844) 649-2923
product_support@ascendiumeducation.org
West Region
Michael Doman
Regional Sales Director
AK, CA, HI, ID, UT, WA, WY
(888) 724-0557
Mike’s self-starting ways are a good match for his role in locating new clients and establishing those relationships. A recognized leader and multi-winner of salesperson of the year, he draws on his decades of experience to ensure his region is properly Attigo-ized. After a few years in a financial aid office, Mike joined Ascendium in 2001 and never looked back.
Carol Swenson
Regional Marketing Director
AZ, CO, MN, MT, ND, NM, NV, OR, SD, TX
(888) 683-9777
Carol joined Ascendium in 2002 after 20 years working in financial aid offices. Her decades of leadership and experience are a solid framework for managing the inbound sales channel, nurturing her client relationships, and delivering optimal support for Attigo’s solutions. A testament to her team-player ways, Carol compiles the MAFAA newsletter.
Shannon Chamberlain
Customer Success Representative
(952) 207-5251
Shannon joined Ascendium in 2001 and has shared her customer service expertise ever since. She loves onboarding with clients because it gives her a chance to get to know them while providing a solid foundation for all things Attigo. After onboarding, customers know that Shannon is there to support them.
Central Region
Debbie Murphy
Regional Sales Director
AR, IA, IL, KS, LA, MI, OK, TN, WI
(800) 491-8210
Debbie’s lengthy tenure in the higher education industry makes her a wonderful resource for customers. She has the insight and experience to answer questions, navigate the purchase process, and deliver the power of Attigo’s student success solutions. Debbie started at Ascendium in 1991 and has held leadership positions throughout the organization. She's an active IASFAA, WASFAA, and MASFAA member.
Becky Davis
Regional Marketing Director
AL, IN, KY, MO, MS, NE, OH, WV
(877) 215-7693
Becky builds and maintains client relationships while sharing her expertise on ways to maximize success using Attigo’s solutions. Becky’s experience includes decades of work in financial aid offices, and her tenure at Ascendium began in 2008. Since then, her affable nature and super smarts has been shared with, and admired by, clients.
Cathy Moore
Customer Success representative
(952) 207-5257
Cathy is an expert that ensures her clients receive the quality onboarding and product support they deserve. The relationships she’s fostered through her work in the higher education industry since 1991 are a testament to her knowing how to get the job done and keep things running smoothly.
East Region
Bill Horn
Regional Sales Director
CT, DC, DE, FL, GA, MA, MD, ME, NC, NH, NJ, NY, PA, PR, RI, SC, VA, VT
(888) 895-4474
Bill is laser focused on engaging new clients, building solid relationships, and ensuring every school in the eastern region of the U.S. understands Attigo’s power to impact bottom line success. Bill joined Ascendium in 2002 and is excited to be working with many of his colleagues. Like a nor’easter he’s gained traction and territories, and is a reputable source of industry knowledge.
New Hire
Regional Sales Director
(000) 000-0000
We're growing and will soon be adding a Regional Sales Director to our east region team.
Kim Dickmeyer
Customer Success Representative
(952) 207-5253
Kim is the east region’s go-to-gal for smooth and seamless product installations and ongoing support. Kim started her career at Ascendium in 1991, holding a wide range of customer focused roles. She is a seasoned support person and is looking forward to ensuring her Ascendium and specifically Attigo customers have what they need to maximize student success at their institution.
