Schools have different needs when it comes to student loan repayment support. That’s why we provide multiple options and can customize our programs to meet your unique situation and goals.
Interested in learning about all our higher education offerings?
Choose Your Solution
Looking for an easy way to analyze cohort data to determine if updates or administrative action is needed? Seeking knowledgeable and experienced counselors to engage and guide former students to take charge of their student loan repayment? We have the solutions you’re searching for.
Data Analysis to Drive Action
Take a deeper look at your data with Cohort Analyzer®, then take action as needed.-
This innovative solution compares data from multiple sources and highlights borrower-specific discrepancies you’ll want to address.
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Gather program of study insights including borrower outcomes to more easily evaluate and make decisions about specific programs.
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Access our DIY borrower outreach tool LaunchPAD to initiate preconfigured email communications to borrowers at different stages of repayment or delinquency.
Data-Driven Outreach and Engagement
We locate and assist borrowers who are struggling with student loan repayment.-
Cohort Catalyst® uses NSLDS data to identify and engage borrowers who need repayment support.
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From grace to default, our personalized counseling offers critical guidance.
- Skip trace research.
- 24/7 school access to dashboard and reports.
- Chat initiation available.
- Post-call resolution resources.
Inbound Helpline and Resources
Your former students contact us for trustworthy student loan repayment support.-
Student Loan Success Center™ provides personalized counseling to help borrowers navigate the complex world of student loan repayment.
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Knowledge Center offers self-help resources including videos and guides to help former students achieve their financial goals and succeed in repayment.
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Mobile technology from Savi™ helps borrowers determine eligibility for and enroll in available repayment and forgiveness programs with a focus on savings.
How Did Borrowers Score Our Expert Counselors?
- 97% were very satisfied or satisfied with the support they received.
- 93% said counselors were helpful.
- 93% said counselors provided very clear information.
- 95% said they are very or somewhat likely to use our counseling again.
Based on a recent survey we provided to borrowers after their call with us. These results reflect more than 2,800 responses.
“The wealth of knowledge and understanding I gained from the few times I have spoken with the team regarding my student debt is invaluable. I feel much more educated on my options and the status of assistance to repay my debt. Thank you!”
A graduate from Northeast Wisconsin Technical College
“I always appreciate getting a call from [Ascendium’s] repayment support. I have them in my phone as a trustworthy source of information for student loan repayment. With so many resources out there it’s hard to know who to trust. Great job and thanks for the help!”
A former student of Milwaukee Area Technical College
“I really liked the person I spoke to. She listened and provided excellent information to me as well as being a caring person when I mentioned health struggles.”
A Graduate From Valencia College
“I appreciate the help I received, I was getting scammed and I needed your team’s help. [The Rep] talked to the scammer with me on the phone, that’s when I realized how lucky I was to have her help.”
A Former Student From Madison College
