What We Provide

Assistance can be provided in a variety of forms.

• Make contributions to employees’ student loans. We’ll help you customize your plan, communicate your new benefit, and register participants.
• Track student loan payments to support matching contributions to a retirement account.
• Facilitate employee payment per payroll deduction. It’s a convenient way for employees to make their automatic student loan payments.

• 1:1 Counseling. When student loan repayment questions arise, employees can contact our Student Loan Success Center™ through a toll-free phone number without long wait times. Employees can also contact success coaches by email or chat.
• Education. Self-help resources at your employees’ fingertips. Our Knowledge Center website provides videos, articles, and guides to help employees achieve their financial goals and navigate repayment.
• Mobile-Optimized Technology. Provided by Savi, this sophisticated tool identifies repayment options for borrowers, with a focus on savings and forgiveness.

Provide your alums with expert and trustworthy student loan repayment support to help prevent delinquency and default and assist them in achieving better financial outcomes.

Option 1: Data-Driven Outreach, Education, and Counseling

• Uses data we gather from the National Student Loan Data System to identify borrowers that need support
• School-branded outreach, from grace through default.
• Includes Student Loan Success Center, a call center with expert student loan repayment counseling.

Option 2: Inbound Helpline and Education

Personalized counseling from trustworthy experts trained to help people effectively manage their highly complex student loans.

• 1:1 Counseling. When student loan repayment questions arise, alums can contact our Student Loan Success Center through a toll-free phone number without long wait times. Employees can also contact success coaches by email or chat.
• Education. Self-help resources at your alums’ fingertips. Our Knowledge Center website provides videos, articles, and guides to help alums achieve their financial goals and navigate repayment.
• Mobile-Optimized Technology. Provided by Savi, this sophisticated tool identifies repayment options for borrowers, with a focus on savings and forgiveness.

Our online solutions speak to students with the right information at the right time — from college access to completion, navigating student loan repayment, and developing financial skills to successfully guide them in life.

• Online Student Success Curriculum with Loan Counseling Helpline. Videos and interactive tools empower students to achieve academic excellence, borrow responsibly, and develop life management skills to successfully navigate college and beyond. Experts offer personalized repayment guidance tailored to each borrower’s unique situation.
• Student Debt Letter. A customizable, school-branded, and affordable solution for schools to easily present the financial aid, student loan, and institution-specific information students need to know.

Our timely training spans professional development, business solutions, and student success topics. We shape leaders, strengthen teams, and keep you a step ahead in an ever-changing world.

• In-Person or Online Webinars. By-Request Training for a nominal fee or predetermined free scheduled webinars.
• Accredited Financial Counselors®. Experts average 28 years of experience.
• Certificate of Completion. Satisfies professional development or performance review requirements.
• Trusted Experts. Since 2008 have delivered 1,500+ webinars to 100,000+ attendees at 6,000+ organizations.