Student loan defaults have severe consequences for students and can hurt a school's cohort default rate (CDR), reputation and enrollment goals. That’s why we provide a default prevention and rehabilitation solution to drive student success to new heights.
Cohort Catalyst® empowers students through outreach, education and counseling. And when combined with the Student Loan Success Center, an inbound hotline for current students and alumni at all stages of repayment, borrowers are covered by 360° of repayment support.
Comprehensive Tool And Service
- Data management and targeted outreach for the biggest impact in the shortest time
- School-branded communication at grace, forbearance, and deferment-end, throughout delinquency, and default rehabilitation
- Inbound/outbound call center with expert counseling
- Student-facing repayment support website with chat option
- Elite squad of expert counselors with proven record of success
- Treat students with respect, dignity, and take the time needed to explore long term solutions
- Act as borrower advocate in calls with servicers and collection agencies
- Default Prevention: Outcome-based fees tied to meeting your goals
- Default Rehabilitation: One-time per borrower fee for monthly outreach and support toward rehabilitation
- 365-day guarantee on cures, no termination fee