Student Loan Success Center

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Address student loan confusion

For over 50 years we’ve simplified the complex. Provided expert insight and counseling. And helped millions of people achieve repayment success. Provide your employees and customers with personalized support from a trustworthy source.

Counseling that goes above and beyond traditional loan servicing support


Clear, Accurate

Unparalleled knowledge of federal student loan regulations, policies and servicing activities.


High-touch Personalized Conversations

Compassionate counselors tailor discussions to each borrower’s unique situation, with no talk-time limitations.


Download our white paper to better understand the student loan landscape. And, learn how combining Success Center and Knowledge Center makes the perfect pair.

Borrower Impact
  • Reduce confusion & anxiety
  • Decrease financial stress
  • Build confidence to seek help as needed
  • Protect from fraud
Solution Features
  • Customer branded
  • Easy onboarding
  • Toll-free number, bilingual counselors
  • Experienced counselors average 7+ years at Ascendium

“Brittany kept calling her loan servicer because she couldn't afford her student loan payment, but nobody answered. After I told her about the CARES Act forbearance in effect, she was elated. Brittany will call us back when the suspension ends, to review her options and connect with her loan servicer. She kept saying how relieved she was.”

- Shelley

Student Loan Success Center Coach

Combine with other products to maximize impact

Combine student loan repayment assistance with personalized loan counseling and online financial education to help employees achieve financial wellness more quickly.



Student Loan Repayment Assistance

Co-Pay Partners®

Make contributions to employee student loans to help them conquer their debt more quickly.

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Online Financial Education

Knowledge Center

Generate better financial outcomes with engaging videos and interactive tools.

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Learn more about our Student Loan Success Center Contact Us