Address student loan confusion
For over 50 years we’ve simplified the complex. Provided expert insight and counseling. And helped millions of people achieve repayment success. Student Loan Success Center is a customer helpline offering personalized repayment support from a trustworthy source.
Counseling that goes above and beyond traditional loan servicing support
Unparalleled knowledge of federal student loan regulations, policies and servicing activities.
High-touch Personalized Conversations
Compassionate counselors tailor discussions to each borrower’s unique situation, with no talk-time limitations.
360° of Student Loan Support
Paired with online financial education videos and interactive tools.
- Reduce confusion & anxiety about student loan repayment
- Learn about income-driven repayment plans
- Navigate Public Service Loan Forgiveness
- Receive accurate insight about federal programs from a trustworthy source
- Easy onboarding
- Toll-free number
- Experienced counselors average 7+ years at Ascendium
- Bilingual team members
“Brittany kept calling her loan servicer because she couldn't afford her student loan payment, but nobody answered. After I told her about the CARES Act forbearance in effect, she was elated. Brittany will call us back when the suspension ends, to review her options and connect with her loan servicer. She kept saying how relieved she was.”
Student Loan Success Center Coach