SmartSessions™



Free Scheduled Training
Provided by SmartSessions®

Five Ways Student Loans Impact Credit
Tuesday, September 26 at 2:00 p.m. CDT
Duration: 60 minutes
The actions students take on their loans will determine whether they’ll have a favorable or adverse credit history. Join us as we have identified the five ways federal student loans impact credit.
Student Success

Developing Comprehensive Training for Your Customer-Centric Office
Tuesday, October 3 at 11:00 a.m. CDT
Duration: 60 minutes
Quality customer service is critical to your organization. Join this session to learn how to build and implement a customer-centric training program in your office.
Organizational Development

Handling Unpleasant Conversations
Thursday, October 5 at 2:00 p.m. CDT
Duration: 60 minutes
During this interactive session, we’ll share proven techniques to prevent and manage unpleasant conversations.
Organizational Development

Enhancing Your Emotional Intelligence
Wednesday, October 11 at 2:00 p.m. CDT
Duration: 60 minutes
Emotional intelligence (EI) is the ability to understand and manage your emotions, as well as those around you. Join us to learn ways to enhance your EI skills and how they can be used to strengthen connections, manage conflict, and improve decision-making.
Personal Wellness

Exploring the Ins and Outs of Student Loan Repayment
Tuesday, October 17 at 11:00 a.m. CDT
Duration: 60 minutes
Attend this session for a basic overview of repayment options to help borrowers.
Repayment Support

Elevating the Game of Virtual Meetings and Presentations
Thursday, October 26 at 11:00 a.m. CDT
Duration: 60 minutes
Join us for this informative session where we peel back the curtain and discuss what it takes to put together an engaging virtual presentation.
Organizational Development

Establishing a Repayment Solution with Cohort Catalyst®
Thursday, November 2 at 2:00 p.m. CDT
Duration: 60 minutes
Having a comprehensive plan in place for repayment success is important now more than ever. Attend this session to learn how Cohort Catalyst can help.
Business Solutions

Building Awareness of the Public Service Loan Forgiveness Program
Wednesday, November 8 at 2:00 p.m. CST
Duration: 60 minutes
Awareness of the Public Service Loan Forgiveness Program can be very helpful when in repayment. Join us to learn details of the qualifications, how to apply, and actions to take to remain on track toward forgiveness eligibility
Repayment Support

Identifying and Managing Workplace Stress
Thursday, November 9 at 2:00 p.m. CST
Duration: 60 minutes
Stress is a part of life and there’s no getting around it. This session will provide you with valuable strategies for managing stress, preventing burnout, and striking a balance.
Personal Wellness

Resolving Conflict in the Workplace
Tuesday, November 14 at 11:00 a.m. CST
Duration: 60 minutes
Many factors contribute to tension and conflict in the workplace. Join us to discover ways for resolving conflict that will produce positive outcomes.
Organizational Development

Changing How You Look at Change
Thursday, November 16 at 11:00 a.m. CST
Duration: 60 minutes
You know the saying—Most people resist change. While this statement is accurate, it does not tell the full story. How well staff embrace and adapt to change depends on the approach. Join this session to learn ways that can change your approach to change.
Organizational Development